Advanced Connected Services
Condition Monitoring, Diagnostics & Asset Optimization service provides access to information for fast root cause detection and analytics. This allows better service team preparation for on-site technical support. In addition, the Asset Optimization service helps customers prevent error occurrences through prescriptive maintenance.
- 24/7 service that let you monitor the working status or troubleshoot your robots
- Higher efficiency and better service preparation for on-site calls and technical support
- Fast notification and proactive support in case of trouble
- Identification of most frequent failures and most problematic robots
- Quarterly reports for each robot with deep analysis and recommendations for improving its operational status
- Data driven proactive maintenance, faster issue resolution and typically 2 additional monthly production hours per robot