Advanced Connected Services

€ 600.00
/ year / robot
All list prices are indicative and may be subject to local variations. Subject to contract.

Condition Monitoring, Diagnostics & Asset Optimization service provides access to information for fast root cause detection and analytics. This allows better service team preparation for on-site technical support. In addition, the Asset Optimization service helps customers prevent error occurrences through prescriptive maintenance. 

  • 24/7 service that let you monitor the working status or troubleshoot your robots 
  • Higher efficiency and better service preparation for on-site calls and technical support 
  • Fast notification and proactive support in case of trouble
  • Identification of most frequent failures  and most problematic robots
  • Quarterly reports for each robot with deep analysis and recommendations for improving its operational status
  • Data driven proactive maintenance, faster issue resolution and typically 2 additional monthly production hours per robot 

Fits for

Digitalization & Cloud services

Condition Monitoring & Diagnostics + Asset Optimization is a secure 24/7 service. It identifies robot systems that are not performing optimally, provides information on potential issues and data for faster troubleshooting. In addition, the Asset Optimization helps customers prevent more than 66% of error occurrences through preventive maintenance. 

  • Alarm notifications via e-mail 
  • Additional features in widget format allowing a higher level of customization of dashboards with more information available and new metrics like the Asset Optimization Potential (AOP) or productivity graphs among many others 
  • Enhanced troubleshooting capabilities with new possibilities of plotting many parameters within the same time range together with alarms and events in order to find correlations 
  • Faster reaction time and higher service efficiency by up to 60% 
  • Fast notification in case of trouble for decreasing Mean Time To Repair (MTTR) 
  • Identification of the most frequent failures and possibility to find out root causes for increasing Mean Time Between Failures (MTBF) 
  • Proactive technical support on request 
  • Prescriptive maintenance, so ABB provides insights and recommendations to customers for avoiding potential future failures 
  • It is not only about maintenance, it also allows to improve robot’s operational status where the main return on investment is 
  • Helps identify critical components for maintenance 

NOTE: Features available in ABB Ability Connected Services 2.0 


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